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3rd Floor, Sahara Building, Station Feeder Road, Siliguri 734005, West Bengal, India
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Frequently Asked Questions

Find detailed answers to common inquiries regarding our bookings, tours, and policies.

Booking is a streamlined process. Browse our Destinations or Packages, select your preferred itinerary, and click "Book Now" or "Enquire." Our dedicated travel experts will promptly contact you to confirm details and provide a secure payment link to finalize your reservation.

We utilize secure, industry-standard payment gateways. We accept major Credit and Debit Cards (Visa, MasterCard, Rupay), Net Banking, UPI (Google Pay, PhonePe), and direct Bank Transfers (NEFT/RTGS). For complete terms, please refer to our Payment Policy.

Standard packages do not include flight fares unless explicitly listed under the "Inclusions" tab of a specific itinerary. However, our concierge team is fully equipped to assist you with flight bookings at competitive rates upon request.

Yes. We specialize in bespoke travel experiences. You are welcome to request modifications such as upgrading accommodations, extending the duration, or altering sightseeing routes. Submit your preferences via our enquiry form, and we will formulate a revised itinerary and quotation.

Cancellations are processed in accordance with our transparent policy. Fees are tiered based on the proximity of your cancellation to the departure date. For an exact breakdown of deductions, please review our Cancellation Policy.
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